Viber has partnered with eSewa, now digital payments can be made via chatbot

Viber has launched a new chatbot payment, a key feature of existing messaging systems, to mark a decade of service launch. Viber has announced that it is now expanding its services to Fintech.

Viber users will now be able to use the platform to purchase goods and pay for services, using Google Payments or a local mobile wallet.

This step has set an important milestone by promoting Viber ahead of messaging. The service will be launched in Ukraine and Viber plans to expand to other markets by 2021.

To this end, the company has developed an end-to-end platform that meets the needs of all its users, outlined by excellent privacy security standards.

At the beginning of 2017, 64 percent of the youth had expressed their interest in P-to-P transfer in messaging apps. COVID-19 Outbreaks appear to be exacerbated during this time.

Realizing this need, Viber has moved towards Fintech Digital Payments, expanding its services towards utility and emphasizing on the protection of user privacy.

Meanwhile, in Nepal, Viber has partnered with the country's largest e-wallet transfer platform, eSewa, to bring its own community and festive sticker packs, and Viber will soon have a special partnership with eSewa.

After this partnership, users will be able to top up mobile and transfer peer-to-peer money.

Viber's chatbot payment feature will enable users to purchase goods and merchants' services securely and directly through their official chatbot.

With the support of the user's bank, the user will have access to credit or debit card pair payment options in their local smartphone wallet for any chatbot built into Viber's local chatbot application programming interface (API).

Anyone wishing to accept payments on behalf of a merchant must connect to a payment service provider that supports such payments by creating a chatbot on Viber, and will be able to pay. Viber's chatbot platform has the following features.

1. Time saving: The chatbot payments feature will enable purchases by tapping directly on Viber.

2. All inclusive: Users will be able to pay for services (utility bills, deliveries, transportation, etc.) via the chatbots they have already managed.

3. Secure: All confidential payment information is encrypted and not displayed to chatbots, Viber or other third parties.

4. Good for business: Chatbat Payments feature is an easy medium for all kinds of small, medium or large businesses, for this there should be a channel in Viber. With the help of which they will be able to connect with their customers and collect payments.

5. Accessible: It is easy to expand the market in any country where mobile wallets are available.

Viber is partnering with trusted bot developers and payment service providers with the goal of making it available within the next month. After Ukraine, Viber plans to launch the Chatbot Payments feature in other markets early next year.

"We are excited to take Viber to the forefront of messaging and to establish an all-encompassing end-to-end platform on the world stage that not only targets people in advertising but also recognizes their real users," said Gemel Aguwa, CEO of Rakuten Viber.

"Privacy and security are very important," he said. These messages apply not only to the exchange of information but also to other aspects of digital communication and payments. '

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